CBSE Syllabus

CLASS XII

Business Studies

from CBSE Curriculum 2009

Applicable for 2009 March Examination

Part A : Principles and Functions of Management
1. Nature and Significance of Management 7marks
2. Principles of Management 7 marks
3. Business Environment  -? marks
4. Planning  7 marks
5. Organizing 10 marks
6. Staffing 10 marks
7. Directing 12 marks
8. Controlling 7marks
 

Part B: Business Finance and Marketing
9. Financial Management 12 marks
10. Financial Markets 8 marks
11. Marketing 14 marks
12. Consumer Protection 6 marks
 

Detailed Syllabus
Part A: Principles and Functions of Management
 

Unit I: Nature and significance of Management (Periods 14, 07marks)
• Management - concept, objectives, importance
• Nature of management; Management as Science, Art, Profession.
• Levels of management - top, middle, supervisory (first level)
• Management functions - planning. organizing. staffing. directing and controlling
• Coordination - nature and importance
 

Unit 2: Principles of Management (Periods 14, 7 marks)
• Principles of Management - meaning, nature and significance
• Fayol’s principles of management
• Taylor’s Scientific Management - Principles and Techniques

Unit 3: Business Environment (Periods 10, ? marks)
• Business Environment - meaning and importance
• Dimensions of Business Environment - Economic, Social, Technological, Political
and Legal
• Economic Environment in India; Impact of Government policy changes on business
and industry, with special reference to adoption of the policies of liberalization,
privatization and globalisation
 

Unit 4: Planning (Periods 14, 7 marks)
• Meaning, features, importance, limitations
• Planning process
• Types of Plans - Objectives, Strategy, Policy, Procedure, Method, Rule, Budget,
Programme.
 

Unit 5: Organising (Periods 16, 10 marks)
• Meaning and importance.
• Steps in the process of organising.
• Structure of organization - functional and divisional.
• Formal and informal organization.
• Delegation: meaning, elements and importance.
• Decentralization: meaning and importance.
• Difference bctween delegation and decentralization.
 

Unit 6: Staffing (Periods 16, 10 marks)
• Meaning, need and importance of staffing
• Staffing as a part of Human Resource Management
• Steps in staffing process
• Recruitment - meaning and sources
• Selection - meaning and process
• Training and Development - meaning and need. Methods of training : job rotation,
apprenticeship, vestibule and internship.
 

Unit 7: Directing (Periods 22, 12 marks)
• Meaning, importance and principles
• Elements of Directing
- Supervision - meaning and importance
- Motivation - meaning and importance, Maslow’s hierarchy of needs;
Financial and non-financial incentives.
- Leadership - meaning, importance; qualities of a good leader
- Communication - meaning and importance, formal and informal
communication; barriers to effective communication.
 

Unit 8: Controlling (Periods 14, 7 marks)
• Meaning and importance
• Relationship between planning and controlling
• Steps in the process of control
• Techniques of controlling : budgetary control,
Part B : Business Finance and Marketing
 

Unit 9: Financial Management (Periods 22, 12 marks)
• Meaning, role, objectives of financial management
• Financial planning - meaning and importance;
• Capital Structure - meaning and factors
• Fixed and Working Capital -Meaning and factors affecting its requirements.
 

Unit 10: Financial Markets (Periods 20, 8 marks)
• Concept of Financial Market: Money Market- nature, instruments.
• Capital market: nature and types - primary and secondary market.
• Distinction between capital market and money market.
• Stock Exchange - meaning, functions, NSEl, OCTEI, Trading Procedure.
• Securities and Exchange Board of India (SEBI)- Objectives, Functions.

Unit 11: Marketing (Periods 30, 14 marks)
• Marketing - meaning, functions and role
• Distinction between marketing and selling
• Marketing mix - concept and elements
- Product - nature, classification, branding, labeling and packaging
- Physical distribution: meaning, role; Channels of distribution -meaning, types, factors
determining choice of channels.
- Promotion - meaning and role, promotion mix, Role of Advertising and personal
selling; Sales Promotion, objections to Advertising
- Price: factors influencing pricing
 

Unit 12: Consumer Protection (Periods 16, 6 marks)
• Importance of consumer protection
• Consumer rights
• Consumer responsibilities
• Ways and means of consumer protection - Consumer awareness and legal redressal with
special reference to Consumer Protection Act.
• Role of consumer organizations and NGOs.